FAQ


Q1: Are you a manufacturer?

A: Yes, We manufacture bulk products in our factory, and produce small quantity and customer synthesis products in our lab.


Q2: Do you have stock?

A: We understand most customers prefer stock, so we'll try to keep stock for most products. However, for some rare products, we won't keep stock and it needs time to synthesize.


Q3: What certificates and documents do you offer?

A: Some technical paperwork is available, such as COA, HPLC etc.


Q4: Why should I choose you?

A: Powerful technical support-come from our highly skilled & fully experienced staff, working in chemical industry for over 10 years, in average.

Strict quality control-comes form our sophisticated management system.

Professional and warm sales team-since we believe we can only win via our hard work in a competitive world

Quick response and excellent presale and after sale service-since we believe our customers deserve all the best service


Q5: Can I get best price from you?

A: Of course. We don't chase excessive profits and always try tp give best offer. If you are good at bargaining, you can also enjoy fun of bargaining. Just don't make it too hard!


Q6: How should I pay?

A: We accept all kinds of payment ways. such as western union, money gram, bitcoin and TT.


Q7: Do you provide free sample?

A: Yes, we can provide free sample if we have in stock, just need you to cover the delivery cost.


Q8: Do you ship to PO boxes?

A: YES, Absolutely!